LoadBalancerSolutions
Product Maintenance Agreement Options

Following are the various support options available for our products.

Current Maintenance Agreement Holders

If you are a current maintenance agreement holder for your product, you may contact the manufacturer directly for technical support:

Barracuda Networks Product Support:

• http://www.barracudanetworks.com/ns/support/
• 1-888-ANTI-SPAM - 1-888-268-4772
• Support Case Creation

XRoads Networks Product Support:

• http://www.xroadsnetworks.com/ubm/support/support_index.xrn
• 1-888-997-6237

Need a Maintenance Agreement?

If you do not currently have a support contract in place for your products you have several options available to you. Please contact us to discuss your product maintenance renewal options: 1-877-386-3763.

You can also purchase a Maintenance Agreement online for the following products:

• Barracuda Load Balancer Subscriptions

Hourly Support / Product Training

Optrics offers support to our customers on an hourly basis at a rate of $195/hr (USD).
Feel free to contact us or call us to ask about our support services: 1-877-386-3763.

Optrics Training:

• Barracuda Networks
• Coyote Point
• Kemp Technologies
• XRoads Networks